关于CareCard的常见问题解答 - 会员专区
CareOregon Advantage CareCard是什么？
The CareOregon Advantage CareCard comes pre-loaded with funds, and has separate categories of funds, called “wallets”:
- In 2024, you get $1,620 ($405 per quarter) to spend on health items and healthy foods. You also get $1,500 to spend on dental services that Medicare and Medicaid don’t cover or only partly cover, like crowns, root canals, nightguards and more.
In 2025, you get $1,378 ($344.50 per quarter) to spend on health items, healthy foods and household utilities.
季度金额将自动存入您的卡中，供您在 Albertsons、Walgreens、Walmart、Fred Meyer、Farmbox Rx等商店购买保健品和健康食品。
- Rewards for completing healthy activities for eligible members: You could earn extra funds added to your card each year, just for making time for your health. Please note: Some screenings or activities are only available to members who meet program conditions or when recommended by a provider.
我如何获取CareOregon Advantage CareCard？
参加CareOregon Advantage Plus计划之后，您将收到邮寄的CareCard卡。如果您报告卡丢失或者计划发生变更，我们将向您邮寄新卡。
可以在哪些地方用卡？
In 2024, your card will have $405 loaded onto it at the beginning of each quarter, to be spent on health items like cold and flu care, and healthy food items like meat and produce. The CareCard can be used at many pharmacies and retail stores including Rite Aid, Walmart, Walgreens, Dollar General, Fred Meyer, Safeway, Albertsons and more. Your card will come preloaded with $1,500 to spend on dental services with your dental provider. This $1,500 is good for the entire year and can be used to cover services that Medicaid and Medicare don’t cover or only partly cover, like dentures, crowns, root canals and more.
In 2025, your CareCard will have $344.50 loaded onto it at the beginning of each quarter. While you can spend this money on health items and healthy food items, you can also use it to pay household utilities. It can be used in the same pharmacies and retail stores listed above. The $1500 toward dental services has been discontinued for 2025.
To find a full list of participating retailers, go to mybenefitscenter.com and log in with your CareCard number. You also can find a list of participating retailers using the OTC Network mobile app. Download the app at Google Play or the iTunes App Store by searching for “OTC Network.”
居家配送
您可以通过Medline获得合格商品免费配送到家服务。请使用您的CareCard编号：
- 如需线上下单，请前往athome.medline.com/card
- 欲电话下单，请致电833-569-2330或TTY 711（周一至周五上午5点至下午5点）。
订单受理后，您将在两个工作日内收到商品。
您还可以获得Farmbox Rx新鲜食品杂货免费配送到家服务。请使用您的CareCard编号：
- 如需线上下单，请前往farmboxrx.com/careoregonadvantage
- 欲电话下单，请致电888-416-3589或TTY 711（一周七天，上午7点至下午3点）。
我可以将一个月的额度攒到下个月一起用吗？
At the beginning of each calendar quarter (January 1, April 1, July 1 and October 1), money for health items and healthy foods will automatically be added to the same card. Any money left on your card at end of each quarter will expire. It does not carry over to the next quarter. Use the money on the card before the end of each quarter to get the full amount. Go to mybenefitscenter.com for more details.
The $1,500 for dental services in 2024 will be available to you for the entire year until you use it up.
如何用卡？
卡邮寄到后，请致电833-684-8472或访问mybenefitscenter.com将其激活。然后，您就可以在所有参与活动的零售商处购物了。结账时，请务必出示CareCard。您购买符合条件商品的花费会从您的卡中扣除，但总额不能超过卡中金额。卡中余额会列在购物收据下方，并可在下一个福利期开始前使用。
重要提示：读卡器询问如何用卡时，请选择“信用卡”。选择“借记卡”将无法使用此卡。
CareCard“OTC Network”手机应用程序
无论是安卓手机还是iPhone，使用该应用程序都能让您更轻松地享受福利。您可以在手机上查询账户余额、在零售店扫描二维码、搜索合格商品清单等。在Google Play或iTunes应用商店搜索“OTC Network”即可下载该应用程序。
承保范围是什么？
您的CareCard承保超过90,000种合格药品和合格健康食品。您可以通过以下步骤查看可搜索承保健康用品清单。
- 前往mybenefitscenter.com
- 输入卡片正面的19位数字
- 在会员专区内点击上方蓝条中的“产品”，将会出现一份可搜索合格产品清单。
- 从右侧的“零售商”下拉菜单中，选择您想要搜索的零售店（如沃尔格林、沃尔玛或来德爱）。
如果您尚未注册CareCard，可前往mybenefitscenter.com进行注册。如果您有任何疑问，或无法使用电脑，请在工作时间致电客户服务部，我们可以为您提供帮助。
请注意：有些用品可能在您的Medicare或Medicaid承保范围内。如果某件用品在Medicare或Medicaid承保范围内，请不要使用CareCard购买，因为该用品已由其他计划承保，不属于补充CareCard福利。例如，按照处方用于注射胰岛素的纱布属于D部分承保范围；非处方药氯雷他定按照处方配药时，属于Medicaid承保范围。在这些情况下，您应向药房柜台出示处方和您的CareOregon Advantage会员ID卡。
哪些商品不在承保范围内？
不符合条件的商品
以下是部分不在CareCard福利范围内的商品。该清单会定期更新，请查看mybenefitscenter.com了解最新清单。
- 替代药品；植物性治疗药物、草药和保健营养品
- 婴儿药品
- 任何类型的化妆品
- 清洁用品或肥皂
- 便利用品；天平、风扇、鞋垫、手套
- 脱水饮料
- 膳食补充剂
- 眼部和面部化妆品
- 面霜
- 指甲油
- 美容设备
- 染发护发产品
- 草药补充品
- 唇膏
- 男士面部护理产品
- 漱口水
- 香水
- 替换用品；隐形眼镜盒
- 牙齿美白产品
如何完成健康活动赚取奖励？
You could earn extra reward funds added to your CareCard each year, just for making time for your health. Simply complete qualifying healthy activities like an annual wellness visit, certain screenings or participating in a qualifying
health program. All healthy activities must be completed by December 31 of every year. Your rewards will be loaded onto your card approximately 30 days after you complete an activity. Reward dollars do not expire at the end of a quarter or beginning of a new calendar year for actively enrolled members.
请完成下表中的一项健康活动，我们会为您办理其余事项。您不需要填写任何表格或电话联系我们。您可以通过mybenefitscenter.com、拨打833-684-8472或使用OTC Network手机应用程序查询自己的奖励余额。
| 人人都有奖 | |
|---|---|
| 在药房或服务方处接种流感 疫苗 | $25 |
| 完成年度健康检查或接受您服务方的同等访查 | $50 |
| 填写纸质或线上表格，或者通过电话联系CareOregon Advantage Plus代表，完成健康风险评估 | $25 |
| 医疗服务提供者推荐的服务福利 | |
| 完成乳房X光检查 | $50 |
| 完成结肠直肠癌筛查 | $50 |
| 为服用某些降血压药物的会员提供福利 | |
向药剂师咨询ACE抑制剂或 血管紧张素受体阻滞剂 (ARB) | 每次调用$25，最多$50 |
完成一次调用，并经常补充药物 以覆盖您需要服用该药物的至少80% 时间 | $50 |
| 为参加药物治疗管理计划的会员提供的福利 | |
与药剂师完成一次 全面药物审查 | $50 |
| 为糖尿病确诊会员提供的奖励 | |
| 完成糖尿病眼部检查 | $25 |
| 完成一次糖尿病肾脏检查 | $25 |
| 完成A1c测试 | $25 |
| 获得所有三种糖尿病福利 | $50 |
