关于CareCard的常见问题解答 - 会员专区

CareOregon Advantage CareCard是什么？

The CareOregon Advantage CareCard comes pre-loaded with funds, and has separate categories of funds, called “wallets”:

• In 2026, you get $15.50 per month ($186 per year) to spend on over-the-counter health items. 
  
  The monthly amount will be automatically loaded on to your card for you to buy health items at stores like Albertsons, Walgreens, Walmart, Fred Meyer and more.

• Rewards for completing healthy activities for eligible members: You could earn extra funds added to your card each year, just for making time for your health. Please note: Some screenings or activities are only available to members who meet program conditions or when recommended by a provider.

我如何获取CareOregon Advantage CareCard？

参加CareOregon Advantage Plus计划之后，您将收到邮寄的CareCard卡。如果您报告卡丢失或者计划发生变更，我们将向您邮寄新卡。

可以在哪些地方用卡？

In 2026, your CareCard will have $15.50 loaded onto it at the beginning of each month. It can be used in the same pharmacies and retail stores listed above.

To find a full list of participating retailers, go to mybenefitscenter.com and log in with your CareCard number. You also can find a list of participating retailers using the OTC Network mobile app. Download the app at Google Play or the iTunes App Store by searching for “OTC Network.”

居家配送
您可以通过Medline获得合格商品免费配送到家服务。请使用您的CareCard编号：

• 如需线上下单，请前往athome.medline.com/card
• 欲电话下单，请致电833-569-2330或TTY 711（周一至周五上午5点至下午5点）。

订单受理后，您将在两个工作日内收到商品。

我可以将一个月的额度攒到下个月一起用吗？

At the beginning of each month, money will automatically be added to the same card. Any money left on your card at the end of each month will expire. It does not carry over to the next month. Use the money on the card before the end of each month to get the full amount. Go to mybenefitscenter.com for more details.

如何用卡？

卡邮寄到后，请致电833-684-8472或访问mybenefitscenter.com将其激活。然后，您就可以在所有参与活动的零售商处购物了。结账时，请务必出示CareCard。您购买符合条件商品的花费会从您的卡中扣除，但总额不能超过卡中金额。卡中余额会列在购物收据下方，并可在下一个福利期开始前使用。

Credit vs debit
This card works like a credit card. You must choose "credit" when the card reader asks how you want to use your card. If you choose "debit," the card will not work!

CareCard“OTC Network”手机应用程序
无论是安卓手机还是iPhone，使用该应用程序都能让您更轻松地享受福利。您可以在手机上查询账户余额、在零售店扫描二维码、搜索合格商品清单等。在Google Play或iTunes应用商店搜索“OTC Network”即可下载该应用程序。

承保范围是什么？

Your CareCard covers thousands of eligible health items. A searchable list of health items that are covered can be found by following these steps: 

• 前往mybenefitscenter.com
• 输入卡片正面的19位数字
• 在会员专区内点击上方蓝条中的“产品”，将会出现一份可搜索合格产品清单。
• From the "Retailers" drop down menu on the right, choose the store where you want to search (like Walgreens, Walmart or Fred Meyer).

如果您尚未注册CareCard，可前往mybenefitscenter.com进行注册。如果您有任何疑问，或无法使用电脑，请在工作时间致电客户服务部，我们可以为您提供帮助。  

请注意：有些用品可能在您的Medicare或Medicaid承保范围内。如果某件用品在Medicare或Medicaid承保范围内，请不要使用CareCard购买，因为该用品已由其他计划承保，不属于补充CareCard福利。例如，按照处方用于注射胰岛素的纱布属于D部分承保范围；非处方药氯雷他定按照处方配药时，属于Medicaid承保范围。在这些情况下，您应向药房柜台出示处方和您的CareOregon Advantage会员ID卡。

哪些商品不在承保范围内？

Non-eligible Items

以下是部分不在CareCard福利范围内的商品。该清单会定期更新，请查看mybenefitscenter.com了解最新清单。

• 替代药品；植物性治疗药物、草药和保健营养品
• 婴儿药品
• 任何类型的化妆品
• 清洁用品或肥皂
• 便利用品；天平、风扇、鞋垫、手套
• 脱水饮料
• 膳食补充剂
• 眼部和面部化妆品
• 面霜
• 指甲油
• 美容设备
• 染发护发产品
• 草药补充品
• 唇膏
• 男士面部护理产品
• 漱口水
• 香水
• 替换用品；隐形眼镜盒
• 牙齿美白产品