药房和处方药品资源
我们的药房部希望能帮助您享受Medicare D部分权益。请查看我们的药品清单（处方集），了解您的处方是否包含在内。找到重要表格，帮助您和/或您的服务方获得您需要的服务。
客户服务：
If you need any help from our Pharmacy team, call us at 503-416-4279 or toll-free 888-712-3258, TTY 711. Our hours are: October 1 through March 31, 8 a.m. to 8 p.m. daily; and April 1 through September 30, 8 a.m. to 8 p.m., Monday-Friday.
Medicare D部分承保范围确定、处方集例外和申诉
Coverage determinations and formulary exceptions
If you, your representative or your health care provider want to request a coverage determination or a formulary exception, here are a few different ways you can make the request.
- Call: 503-416-4279, toll-free 888-712-3258 or TTY 711
- Fill out a Prior Authorization / Formulary Exception form and fax, mail or email the completed form to us
- 传真：503-416-8109
- 邮寄：CareOregon Advantage
Attn: Pharmacy
315 SW Fifth Ave
Portland, OR 97204 - 电子邮箱：partdparequests@careoregon.org
- Use our secure online coverage determination/formulary exception form
You may also use the Request for Prescription Drug Coverage Determination form provided by Medicare. Find your preferred language of this form below:
如果您在接受临终关怀，并使用某种不在安宁病房计划范围内的药品，您的开处方医师或安宁病房计划可使用临终关怀事先授权表格。
For more information about coverage determinations and formulary exceptions, see "How do I request coverage for a drug that is not covered or one that's covered, but with restrictions?" on our Prescription Drugs FAQ page.
申诉
您、您的代理人或您的医生可以通过多种方式提出申诉：
- Call: 503-416-4279, toll-free 888-712-3258 or TTY 711
- Fill out a Request for Redetermination form and fax, mail or email the completed form to us. Find your preferred language of this form below:
- 传真：503-416-1428
- 邮寄：CareOregon Advantage
Attn: Pharmacy
315 SW Fifth Ave
Portland, OR 97204 - 电子邮箱：partdparequests@careoregon.org
- 使用安全在线申诉表格向我们提交申诉
For more information on Part D appeals, read "How do I appeal a decision not to cover a drug that my provider or I requested?" on the Prescription Drugs FAQ page.
药房转换
我们希望确保您尽可能顺畅地向我们的健康计划或新的一年转换！请阅读我们的转换政策了解详情。
